What should I do if I’m not happy with a decision made by the Senior Master?

You have the right to make a complaint if you are unhappy with how you have been treated by Funds in Court [FIC].

This might be a complaint about a decision the Senior Master made, or about a staff member of FIC. For more information see our section on Feedback.

You can either:

fill out our online complaint form

request a complaint form be sent to you by phoning 1300 039 390 or email requests@fundsincourt.vic.gov.au.

Funds in Court values your constructive feedback concerning any aspect of our services. We will give serious consideration to all suggestions for improvement or change to enhance the quality of our services.