You have the right to make a complaint if you are unhappy with how you have been treated by Funds in Court.

This might be a complaint about a decision the Senior Master made, or about a staff member of Funds in Court. For more information see our section on Feedback.

You can make a complaint by:

  • calling us on 1300 039 390 (or on +61 1300 039 390 if you are outside Australia) and asking to be put through to the Complaints Officer
  • emailing us at requests@fundsincourt.vic.gov.au with ‘Attention: Complaints Officer’ in the subject line
  • filling in our online complaint form
  • calling us on 1300 039 390 (or on +61 1300 039 390 if you are outside Australia) to get a printed copy of the complaint form mailed to you
  • posting your complaint to Funds in Court, Supreme Court of Victoria, 210 William Street, Melbourne, Victoria 3000.

Funds in Court values your constructive feedback concerning any aspect of our services. We will give serious consideration to all suggestions for improvement or change to enhance the quality of our services.