If you would like further information, it is always a good idea to talk to your Client Services Officer or Client Liaison Officer about your Centrelink entitlements. They can give you advice or refer you to someone who can provide you with more specific advice.

Remember, if you disagree with a Centrelink decision, such as if you get a debt or advice that you are not entitled to a payment, you can appeal the decision. Before you appeal, you should obtain some legal advice, and there are lots of organisations that will provide this free of charge.

Social Security Rights Victoria

Social Security Rights Victoria is a community legal centre that provides free legal assistance to recipients of Centrelink payments in Victoria Australia.

Telephone

  • Melbourne – (03) 9481 0299
  • Geelong – (03) 5221 4744
  • Rural areas – 1800 094 164

Victoria Legal Aid

Victoria Legal Aid helps people with their legal problems.

Telephone

  • 1300 792 387